Position title: SUPERVISOR, INSPECTIONS
Posting date: January 31 , 2025
Closing date: February 21 , 2025
SUPERVISOR, INSPECTIONS
Working with various internal/external stakeholders in the building industry, the Toronto Building
Division has a vision to be a leader in creating a safe, accessible and sustainable city by focusing on
customer service, partnership, regulatory excellence and innovation.
As the Supervisor, Inspections reporting to the Manager, Inspections, you will lead a diverse team in
delivering efficient building inspection services with a client-centric and solution-focused approach.
Leadership and Team Management
Looking to the future as you lead your team, you will implement detailed plans and apply policies and
procedures regarding program specific requirements. You will supervise the daily operations of all
assigned staff, including scheduling, assigning, and reviewing of work and the authorization and
coordination of vacation and overtime requests.
Demonstrating your strong leadership skills, you will provide expert technical guidance, and employ
effective problem-solving strategies to team members by addressing escalated issues from both staff and
the public. Your primary focus is to ensure compliance with the Ontario Building Code Act, the Ontario
Building Code, and other relevant laws in alignment with Divisional goals and objectives. This includes
overseeing that the assigned staff conducts inspections according to Toronto Building’s policies,
procedures, and Inspection Standards using a client-centric approach.
You will investigate complaints dealing with conduct or decisions of staff, taking appropriate action to
achieve resolutions, in addition to supporting managers with tracking, monitoring and coaching staff to
acquire divisional and legislated qualifications.
Training and Development
Effective supervision, motivation, and training of assigned staff are essential for effective teamwork,
maintaining high standards of work quality and organizational performance, promoting continuous
learning, and encouraging innovation among team members. Seize opportunities to coach and empower
your section staff, encouraging them to take accountability for their performance and promote individual
effectiveness.
You will deliver staff training and actively participate in the development of training programs tailored to
the learning goals and objectives of the Division and Section.
Quality Assurance
Ensure that the team’s key performance indicators are met by utilizing management reports to measure
and analyze results and make recommendations for improvement to the Manager. You will assist the
managers in completing quality assurance checks, verifying compliance with inspection and health and
safety policies. Provide guidance to your staff in using various tools to enforce and achieve compliance in
a variety of situations.
Expert Insights
You will be reviewing professional reports, making decisions on contentious issues and escalating to
management for resolution when necessary. You will mediate and resolve matters arising from non-
compliance, including the recommendation of compliance alternatives as appropriate. In your role as a
representative of the Division in dispute resolution related to inspection and enforcement matters, you will
engage with citizens, ratepayer's associations, tenant associations, contractors, lawyers, and engineers,
as required.
You will provide immediate on-site emergency response to structural failures and building emergencies
on a 24-hour, 7-day basis as needed. You will also assist managers in hiring consultants and contractors
and directing them along with other stakeholders, to resolve hazardous and unsafe conditions posing a
threat to public safety. Additionally, you will respond to and supervise staff responses to unsafe buildings
and other emergencies, coordinating remedial action and monitoring the resolution of all open Orders and
permits.
You will assist in preparation of reports to City Council, Standing Committees, and Community Councils
on issues related to the Section when required. You oversee assigned staff in issuing Orders under the
Ontario Building Code Act and carry out the enforcement of these orders. This includes making
recommendations for prosecution, supervising the preparation of evidence and crown briefs for court
presentations, and utilizing various enforcement tools to gain compliance. You may be required to act as
representative of the City in civil litigation, appearing in court to provide evidence on the Ontario Building
Code Act, the Ontario Building Code, and other applicable laws.
Key Qualifications:
Your application must describe your qualifications as they relate to:
1. A post-secondary education in a professional discipline pertinent to the job function combined
with relevant experience or the equivalent combination of education and experience.
2. Experience leading, coaching, training, and/or mentoring staff, preferably in a unionized
environment.
3. Extensive experience in all aspects of building inspection and construction, with a focus on
compliance with the Building Code Act and its associated regulations.
4. Qualified, or in the process of obtaining qualification, or able to complete and achieve qualification
as a Supervisor, Inspections as required and administered by the Ministry of Municipal Affairs and
Housing in accordance with the Ontario Building Code Act.
5. Must possess a valid Ontario Class “G” Driver’s license, be eligible to obtain a City driving permit,
and have access to a properly insured vehicle.
6. Knowledge and understanding of building construction, the Ontario Building Code Act, the
Ontario Building Code, Zoning By-Laws and/or other municipal codes, by-laws or other laws
relating to the construction industry.
7. Strong ability to establish effective customer service excellence in a service-oriented
environment.
8. Ability to maintain effective working relationships with community groups, stakeholders, elected
officials and senior managers as well as represent the Division and/or the City.
9. Ability to deal with confidential or sensitive issues including employee relations matters while
applying independent judgment and discretion.
10. Highly developed interpersonal skills with the ability to interact and communicate effectively at all
levels of the organization.
11. Excellent analytical, problem solving, change management and conflict resolution skills.
12. Familiarity with relevant Collective Agreements, Occupational Health and Safety Act, Employment
Standards Act, Human Rights policies as well as other applicable legislative and contractual
obligations and corporate policies.
13. Ability to support the Toronto Public Service values to ensure a culture that champions equity,
diversity and respectful workplaces.
Toronto is home to more than 2.9 million people whose diversity and experiences make this great city
Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth
largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and
innovation, and consistently places at the top of international rankings due to investments championed by
its government, residents and businesses. For more information, visit jobs.toronto.ca or follow us on
Twitter at Twitter.com/CityTOjobs, on LinkedIn at Linkedin.com/company/city-of-toronto or on Facebook
at Facebook.com/CityTOjobs.
How to Apply:
For more information on this and other opportunities with the City of Toronto, visit us online at
https://jobs.toronto.ca/jobsatcity/. To apply online, submit your resume, quoting Job ID 53135 by
Friday, February 21, 2025.
Equity, Diversity and Inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that
reflects the diverse residents that we serve. Learn more about the City’s commitment to employment
equity < https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US >.
Accommodation
The City of Toronto is committed to creating an accessible and inclusive organization. We are committed
to providing barrier-free and accessible employment practices in compliance with the Accessibility for
Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any
stage of the recruitment process, please make them known when contacted and we will work with you to
meet your needs. Disability-related accommodation during the application process is available upon
request. Learn more about the City’s Hiring Policies and Accommodation Process <
https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US >.