City of Toronto – Planning Consultant


Job ID: 16810

Job Category: Buildings, Property Operations & Real Estate

Division & Section: Toronto Building, Tor Bldg Scarborough District

Work Location: Scarborough Civic Centre, 150 Borough Drive

Job Type & Duration: Temporary Vacancy (12 months)

Hourly Rate and Wage Grade: $46.38 – $50.82, TF0235, Wage Grade 15

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open:

Posting Period: 21-May-2021 to 07-Jun-2021   

Job Summary: 

Reporting to Manager Customer Services.

Major Responsibilities: 

  • Provides direction to staff and coordinates activities e.g. scheduling, attendance, daily financial reconciliations.
  • Makes decisions and recommendations e.g. approves eligibility for all planning and development related applications.
  • Provides planning advice, guidance and opinion to staff, agencies, Councillors, members of the development industry and the general public on a range of land use planning and development related matters.
  • Provides support and mentors staff in reading, navigating and  interpreting and ensuring compliance with the Zoning Bylaws, Planning Act, Municipal Code and all other Applicable Law
  • Supports the Plan Review and Inspections teams as a technical expert in process and interpretation of Zoning Bylaws and other Applicable Law
  • Liaises with City Planning Division and Toronto Building staff regarding planning assignments, such as matters related to Site Plan Approval, Rezoning and Zoning interpretation
  • Co-ordinates research and analysis to develop service options for interested parties
  • Provides verbal and written communications to all inquiries and complaints
  • Participates in dispute resolution processes
  • Advocates on behalf of customers and assists in problem resolution
  • Liaises with internal divisions, other levels of government and community stakeholders
  • Responds to inquiries from and provides information to the public, City divisions, consultants, City Councillors, and development industry on planning policies and procedures
  • Provides information on the Official Plan designations and related policies and Zoning By-Law amendments
  • Liaises with the City Planning Division regarding planning assignments, and with other divisions, agencies, and stakeholders as required
  • Communicates with other sections, divisions, agencies
  • Provides advice and guidance on the preparation of planning submissions and reviews the submissions for completeness of information
  • Participates in cross-training in other disciplines within Customer Service and trains new staff
  • Works with other staff to support various system applications
  • Provides zoning information
  • Provides direction and training to Customer Service staff
  • Represents the Division at various committees and meetings
  • Responds to inquiries and co-ordinates requests for access to records in accordance with the Municipal Freedom of Information and Protection of Privacy Act (MFIPPA).
  • Prepares various reports, documents, audio/visual presentations and materials
  • Makes site visits as required.
  • Reviews permit application drawings for compliance with zoning By-Laws for issuing a building and/or plumbing permit for residential and commercial construction proposals

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Post-Secondary degree or diploma in planning or related professional discipline and/or the equivalent combination of education and experience.
  2. Considerable experience in reviewing, and providing advice and guidance on planning and development related projects and matters.
  3. Experience providing work direction, training, and guidance in a customer service environment.
  4. Experience working with development proposals and processes.
  5. Experience in interpreting and applying requirements of Applicable Laws, Zoning By-Laws and the Ontario Building Code Act and its regulations related to the Building Industry.

You must also have:

  • Ability to review and provide advice and guidance on planning and development related projects with minimal direction, while balancing political, community and other stakeholder interests
  • Well-developed written and oral communication and presentation skills
  • Ability to develop and maintain solid internal and external relationships
  • Ability to use critical judgement and Strong analytical thinking
  • Ability to manage client expectations
  • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces
  • Membership or eligibility for membership in the Canadian Institute of Planners
  • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces  

Equity, Diversity and Inclusion 

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process

How to Apply for this Opportunity:

Interested candidates must apply online, go to, click on “Job at the City” and follow the instructions to view, register and apply online. You will only receive confirmation of your application if you apply online.


Posted on

May 27, 2021