City of Toronto – Manager, Plan Review


Permanent, full-time position with Canada’s largest municipality – Toronto, ON

Toronto Building works with the public, designers and the building industry to create a safe, healthy, sustainable and accessible built environment. Under the Ontario Building Code Act, the Division is primarily responsible for reviewing applications to demolish, alter or construct buildings and issuing permits, conducting inspections during construction to make sure work being done is in compliance with the Building Code and issued permits and, if necessary, issuing orders to enforce compliance. In addition to these roles, Toronto Building administers and enforces the City of Toronto’s Sign By-law.

As Manager, Plan Review, you’ll play a pivotal role within Toronto Building by managing the operations of the Plan Review function, and ensuring the customer-focused, efficient processing of building and sign permit applications as well as preliminary zoning and planning applications, while ensuring compliance with the Ontario Building Code Act, the Building Code and other related regulations and by-laws.

Sharing expertise and promoting innovation

Looking to the future as you lead daily operations, you’ll ensure that innovative systems and procedures are in place to support a high level of customer experience standards, as well as develop and implement training programs for both new and existing staff to ensure they are trained and proficient in their roles and prepared to achieve high operational standards, and quality performance. You’ll also monitor industry trends and use these insights to recommend the assignment of divisional resources and service levels to meet shifts in the industry’s high-volume demands, as well as recommend service level adjustments and budget requirements in response to changes in workloads.

Making compliance a priority

Conversant with all applicable acts, codes and regulations, you’ll manage and establish quality standards for program delivery to ensure conformance to the life, fire, structural and health regulations of the Ontario Building Code and, where applicable, good engineering practice, and all other related regulations and by-laws. We’ll also rely on you to lead and/or participate in the development of new City-wide by-laws and/or business practices impacting development.

Full team and budget accountabilities

As would be expected of a managerial role like this, you’ll lead, motivate, hire and train a diverse workforce, and manage the day-to-day operations of all assigned staff, from scheduling, assigning and reviewing work, to ensuring effective teamwork, and high standards of work quality and organizational performance, and promoting continuous learning and innovation. Managing and administering the annual budget for the Section, and controlling expenditures within the approved budget are also part of your responsibilities.

Leading change to improve performance

Recognized for your commitment to continuous improvement, you’ll participate in, and lead, organizational and management change initiatives for staff, and support the creation of a workplace that promotes a high level of organizational performance. This will include providing opportunities for intellectual growth, creative teamwork and professional accountability, leading and/or participating on internal committees responsible for the development of policies and procedures designed to improve efficiencies, as well as developing, and responding skillfully to, ongoing technological change.


Among the strengths you bring to the role of Manager, Plan Review will be the following key qualifications:

  1. Post-secondary education in a professional discipline pertinent to the job function or equivalent combination of education and experience.
  2. Experience in a leadership role in a plan review or inspections function, providing technical advice to staff and stakeholders.
  3. Experience motivating, leading, training and coaching staff in a fast-paced environment while promoting effective teamwork and customer service excellence.
  4. Experience with policy and program development and implementation.
  5. You are qualified or in the process of obtaining qualifications, or able to complete and achieve qualifications as a Manager of Plan Review as required and administered by the Ministry of Municipal Affairs and Housing in accordance with the Ontario Building Code Act.
  6. Must possess a valid class G driver’s licence, be eligible to obtain a City driving permit, and have access to a vehicle.
  7. Knowledge and understanding of building construction, the Ontario Building Code Act, Ontario Building Code and other applicable laws relating to the construction industry.
  8. Strong political acumen, judgment and analytical skills to problem solve, resolve conflicts and effectively achieve results.
  9. Highly developed interpersonal skills with the ability to interact and communicate effectively with political, industry and community stakeholders and all levels of the organization.
  10. Knowledge and application of the Occupational Health and Safety Act, Collective Agreements, and related legislative, contractual obligations and corporate policies.
  11. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

A Qualified List of candidates will be established for the Manager, Plan Review position in the Toronto Building Division and will be in effect for 24 months from the date the list is created. Qualified candidates on the list may be considered when filling future permanent and/or temporary vacancies in this position.


Applicants are required to demonstrate in their resume that their qualifications match those specified in the job posting.

Salary Range: $122,000 – $158,105 per year

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture, and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses. For more information, visit or follow us on Twitter at, on LinkedIn at or on Facebook at

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at To apply online, submit your resume, quoting Job ID 34247, by Wednesday, March 1, 2023.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity >.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process >.


Posted on

February 12, 2023