Job ID: 1857

Job Category: Audit, Compliance & Inspections

Division & Section: Toronto Building, Tor Bldg Scarborough District

Work Location: Scarborough Civic Centre

Job Type & Duration: Full-time, Permanent

Hourly Rate and Wage Grade: $45.47 – $49.82. Please note: The salary reflects 2019 rates

Shift Information: Monday to Friday, 35 hours per week

Affiliation: L79 Full-time

Number of Positions Open: 1

Posting Period: 17-Feb-2020 to 02-Mar-2020 

Major Responsibilities:

  • Provides direction to staff and coordinates activities such as scheduling, attendance, daily financial reconciliations, ensure Customer Service functions are conducted within applicable policies and legislative environment
  • Makes decisions and recommendations and approves eligibility for a building permit.
  • Interprets and ensures compliance with applicable legislation, By-Laws, policies and procedures
  • Coordinates research and analysis to develop service options for interested parties
  • Responds in writing to inquiries and complaints
  • Coordinates dispute resolution processes
  • Liaises with internal divisions, other levels of government and community stakeholders
  • Provides technical expertise within the team to include interpretation of related regulations, assistance in reviewing complex applications at intake, and assistance in responding to technical inquiries
  • Establishes communications with other sections, divisions, agencies, to ensure ongoing effective partnerships
  • Works with staff to support various computer applications
  • Provides information on Ontario Building Code matters
  • Assists in the review and intake of various building permit applications for the purposes of issuing various building permits required for construction as defined in division programmes
  • Attends court to provide evidence on matters related to permits, Building Code and City By-Laws
  • Participates in cross-training in other disciplines within Customer Service and trains new staff
  • Provides zoning information
  • Represents the Division at various committees and meetings
  • Responds to inquiries and co-ordinates requests for access to records in accordance with MFIPPA
  • Reviews license applications from other divisions on proposed uses

Key Qualifications:

Your application must describe your qualifications as they relate to:

  1. Post-secondary degree or diploma in a related discipline such as architectural technology, building science or civil engineering technology or an equivalent combination of education and experience.
  2. Experience providing work direction, training, and guidance in a customer service environment.
  3. Considerable experience in the development process working with building and construction proposals and processes.
  4. Experience in interpreting and applying requirements of Applicable Laws, Zoning By-Laws and the Ontario Building Code Act and its regulations related to the Building Industry.

You must also have:

  • Must possess or be in the process of obtaining the following Ministry of Municipal Affairs and Housing qualification requirements for building officials:  General Legal, House, Small Buildings, Large Buildings, Complex Buildings and Building Structural.
  • Knowledge of and ability to apply the Ontario Occupational Health and Safety Act and Regulations relevant to building construction.
  • Proficiency in the use of various computer applications and software including Microsoft Office.
  • Excellent organizational and time management skills, with the ability to perform well in a fast pace environment.
  • Good interpersonal, problem solving and conflict management skills.
  • Ability to work in a customer service environment with highly developed customer service skills.
  • Ability to plan, organize and manage work with minimal supervision, meet deadlines and deal with conflicting priorities and work demands.
  • Ability to provide work direction to staff.
  • Ability to work well autonomously or within a group or team environment.
  • Ability to handle confidential and sensitive information with discretion and tact.
  • Ability to develop and maintain solid relationships with internal divisions, other levels of government, community stakeholders and the general public.
  • Ability to deal effectively and courteously with customers, general public and all levels of staff by telephone, in person and in writing.
  • Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon requestLearn more about the City’s Hiring Policies and Accommodation Process